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Tier 2 Telecom & VoIP Support Engineer

Job in Phoenix, Maricopa County, Arizona, 85001, USA
Listing for: Fusion Connect
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    Telecoms Engineering, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Fusion Connect is seeking a Hosted Services Tier 2 Technician to provide Tier 1 triage, take escalated tickets, and drive timely resolution in a fast-paced, customer-focused environment. You will work with customers, local vendors, and service providers to minimize disruptions and maintain service levels.

The role requires strong analytical and communication skills, experience in telecom or networking, and the ability to mentor Tier 1/2 staff.

We have an opening for a Tier 2 Telecom & VoIP Support Engineer in United States within Management & Operations, IT & Technology.

Consider building your career as a Tier 2 Telecom & VoIP Support Engineer at Fusion Connect.

The Tier 2 Telecom & VoIP Support Engineer position in the Management & Operations, IT & Technology field is open for applications.

This role, Tier 2 Telecom & VoIP Support Engineer at Fusion Connect, could be your next career step.

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