Case Manager - No Weekends

Position: Case Manager - No Weekends!

Description

General

Summary:

Plans and manages individualized services in areas of vocational, personal, and social skills for assigned employment participants. Leads their Support Employment staff in providing quality services and support.

Supervisory responsibilities:

• Oversees the daily workflow of their work group.
• Provides constructive and timely performance evaluations.
• Provides constructive and timely coaching to assist with discipline of employees in accordance with company policy.

Principal

Duties & Responsibilities:

• Develops service plan that responds to served individual goals. Continuously monitors the service plan to assess progress and identifies the need for modification.
• Informs funding sources of changing service plans to ensure billing occurs in a timely manner.
• Ensures authorizations are accurate and current.
• Regularly identifies ways to improve services. Identifies problems and looks at root causes to determine solutions.
• Assists persons served in identifying, accessing and coordinating services. Communicates with team members and others associated with individual's plans. Completes up-to-date case documentation including annual service planning and updating of the Human Service database.
• Provides personal and vocational counseling including crisis intervention. Protects the human rights of persons served.
• Assists the Program Manager with the training and development of coaches.
• Provides self-advocacy training to served persons. Act as advocate, when necessary, within the program and in the community.
• Arranges disability and related education to employers, coworkers and other community contacts of persons being served.
• Assists served persons with their skill development, behavior issues, job modifications, wage issues and personal care. Coordinates transportation for persons served, including mobility training.
• Informs Program Manager of any issues involving persons served.
• Confirms that the principles and practice associated with supported employment services support ADA, Aff?
• Consistently perform all duties within the framework of our Core Values.

Requirements Knowledge, Skills & Abilities

Required:

• Business Acumen:
  Knowledge of development disabilities and implications for service planning and ability to deal effectively with challenging behaviors.
• Customer Focus:
  Consistently has positive interaction with internal and external customers.
• Accountability:
  Collaborates & champion ideas, providing the best possible support of the mission.
• Drive for Results:
  Finds solutions, resolves conflict, and proactively solves problems.
• Continuous Improvement:
  Open-minded, with flexibility to improve quality of output.
• Building a Team:
  Fosters learning and encourages personal growth of their team.
• Managerial Courage:
  Provides current, direct, actionable,?positive and corrective feedback.
• Management Agility:
  Clearly assigns workload with resources available; adjusts as necessary
• Proficient in Microsoft Office and willingness to learn and use databases.
• Valid Driver's license, good driving record and proof of insurance.

Travel Required:

Daily travel and transport of persons served. Required education and/or work experience:

• Associate degree in related field. Bachelor's degree is preferred.
• 2 years of experience working with people with developmental disabilities is preferred.
• Supervisory experience is preferred.

Description of physical working environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to maintain a stationary position to be able to operate a computer and other office equipment.
• Extensive walking and standing in daily work activities, lift, push or pull up to 20 lbs.
• Full range of motion to use proper lifting techniques to…