Strategic Sales Engineer

The digitization of tax compliance is fundamentally changing global commerce and how businesses need to operate and grow. Governments now have real-time visibility into business data, creating new challenges and new opportunities for organizations around the world. At Sovos, we're transforming tax compliance from a business requirement into a driver of growth through AI-powered technology that delivers the accurate, real-time insights businesses need to make smarter decisions.

We're solving more than today's tax compliance challenges. We're helping reshape global economies by enabling organizations to navigate increasingly complex and rapidly changing regulatory environments with confidence – and helping communities thrive.

AI is accelerating what's possible, enabling tax and technology professionals to more effectively drive critical regulatory decisions. That's where Sovos excels, combining intelligent technology with human expertise to help customers stay ahead of change.

Don't worry if you don't check every box. We're focused on hiring great people, not perfect resumes. It's less about what you've done elsewhere and more about what you're capable of doing here.

At Sovos, we're looking for a Strategic Sales Engineer to support our most complex customers and prospects. You'll bring deep product expertise to both Direct and Partner sales teams, managing escalated cases and ensuring our solutions align perfectly with customer needs. This role blends discovery, solution design, and seamless handoffs from sales to onboarding.

More specifically, you will:

• Provide domain expertise on the Sovos product suite to our largest, most complex customers and prospects requiring the highest level of service, and handle escalated cases from other Sales Engineers.
• Lead client discovery sessions to uncover unforeseen challenges, understand customer pain points around tax information reporting, and align Sovos solutions to meet their needs.
• Design and deliver customized solution demonstrations using Sovos SaaS solutions, working closely with Sales to conduct compelling presentations for executive-level audiences.
• Collaborate on solution architecture by understanding customer system landscapes and translating them into effective integration solutions, and assist in creating RFP and RFI responses.
• Drive new brokerage sales opportunities with Alliances and work to upsell current client bases with account management.
• Ensure seamless handoffs from sales to onboarding for new clients by partnering closely with the onboarding team.
• Proactively identify knowledge gaps, provide training to the team, and continually improve demonstration capabilities, internal training, and proposal content.
• Leverage AI tools to enhance solution design, streamline discovery processes, and improve customer engagement throughout the sales cycle.

• You can lead technical discovery sessions, design complex solutions, and present to executive audiences — ideally with experience in SaaS or enterprise technology sales.
• You're comfortable presenting and selling to executive-level prospects and clients, with excellent written and verbal communication skills.
• You understand tax compliance workflows and can translate regulatory requirements into technical solutions — or you're ready to learn quickly with our support.
• You have strong project management skills, including follow-through and the ability to see projects to completion without significant oversight.
• You can take a concept, internalize it, build alignment around it, drive its implementation, and identify ways to continuously improve it.
• You're comfortable with AI-assisted workflows and using AI tools to improve efficiency, analysis, and customer outcomes.
• Due to…