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Office Administrator/ Coordinator, Clerical -
Administrative/Clerical
Office Administrator/ Coordinator, Clerical
Job Description & How to Apply Below
Coordinate equipment repairs and customer communication as a Service Advisor with Toromont Cat in Sudbury, Ontario, working full-time.
This Service Advisor position supports service operations through repair scheduling, work-in-progress processing, and accurate documentation. You will coordinate with Technicians, Supervisors, Coordinators, MSRs, and PSSRs. The work includes customer follow-up, parts sourcing, warranty processing, and invoicing support.
Key Responsibilities:- Schedule machine repairs and preventative maintenance for Technicians
- Update and manage Service Scheduler accurately
- Provide customer support and repair follow-up
- Open work orders and verify warranty information
- Review daily WIP for invoicing and KPIs
- Minimum post-secondary education
- Minimum five years of service operations experience
- Safe, environmentally sound, and healthy work behaviours
- Ability to coordinate repair deadlines with service teams
- Ability to maintain accurate service documentation
Use service operations, scheduling, and customer support expertise to coordinate Caterpillar equipment repairs for Toromont Cat.
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