Data Center Generator Service Technician

Job  | Amazon Data Services, Inc.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Generator Service Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures.

The Generator Service Technician is both the technical expert and primary customer support contact to the customer, and is therefore responsible for continually communicating with the customer to provide an exceptional customer experience and drive data center up-time and availability.

Key Job Responsibilities

Know and follow all Company safety rules, including maintaining a safe, clean, and orderly work area, and fully participate in company accident prevention and safety improvement activities

Respond to customer requests

Travel to designated sites and perform professional quality field service repairs consistent with company standards

Advise the Generator Service Manager of parts needed for necessary repairs

Keep Generator Service Manager continually apprised, and utilize leadership to assist in answering customer questions and problems when necessary

Document detailed, complete and legible descriptions of all repair operations performed

Accurately record time, expenses, and mileage

Travel 80-90% of the time in an assigned region, and/or work overtime, weekends, or holidays, sometimes on short notice

Lift up to 40 lbs frequently; pushing and pulling a maximum force of 40 lbs

Wear Personal Protective Equipment (PPE) Protective Glasses, Protective Gloves, and Protective Footwear as required

A day in the life:
You will be on the front line of ensuring our data centers remain operational, performing diagnostics, conducting preventive maintenance, and troubleshooting emergencies while interacting directly with customers and cross‑functional teams.

Basic Qualifications

High school or equivalent diploma

Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission‑critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience

1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

Preferred Qualifications

2+ years of data center engineering experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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