Portfolio Analytics & Strategy Specialist - GenAI

PA - Pittsburgh (15222)

NC - Charlotte (28210)

NC - Raleigh (27601)

Full time

R239590

** Position Overview*
* At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Portfolio Analytics & Strategy Specialist within PNC's Financial Risk & Operational Quantitative Strategy organization, you will be based in Pittsburgh, PA / Raleigh, NC / Charlotte, NC.

Job Description

· Build and deploy Microsoft 365 Copilot agents and Copilot Studio solutions that streamline work across the business

· Partner with business teams to spot GenAI opportunities and turn them into scalable agents

· Connect agents to approved repositories

· Write and refine prompts and conversation flows so agents give accurate, consistent responses

· Navigate AI governance, model risk, and intake processes from use case classification to approval

· Test, monitor, and continuously improve agent performance

· Document solutions clearly and help users get the most out of them

· Champion responsible AI, including transparency, human oversight, and data protection

· Stay current on Copilot and GenAI capabilities and bring new ideas forward

Desired Experience

· Bachelor's degree in a technical field or equivalent experience

· Hands-on experience with Copilot Studio, Microsoft 365 Copilot, or similar agent platforms

· Working knowledge of Power Platform and Share Point

· Solid grasp of prompt engineering and LLM strengths and limitations

· Strong problem-solving skills and attention to detail

· Ability to explain technical concepts to non-technical audiences

· Comfort juggling multiple projects in a fast-moving environment

Preferred skills

· Financial services or other regulated industry experience

· Familiarity with AI governance or model risk management

· Experience with Azure OpenAI, APIs, or custom connectors

· Agile experience using Azure Dev Ops or Jira

· Relevant Microsoft certifications (Power Platform or Azure AI)

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

** Job Description*
* + Provides financial and regulatory reporting and analyses to maintain adequate controls over the financial and regulatory reporting processes. This role is responsible for running complex business performance, risk, and operational analytics. May develop analytical methods and models to assess market, credit, and/or operational risk of new and existing financial products.

+ Leverages business and product expertise to rigorously analyze large datasets, improve risk-adjusted returns, deliver profitable growth, and communicate conclusions. Synthesizes analytical results and develops, recommends, and implements business strategies that improve business and portfolio decisions, assist in managing risk, increase revenues, reduce exposure to losses, meet business goals, and improve performance.  Establishes baselines for strategies and tracks actual performance to expectations.

+ Applies predictive models, third-party data, and other tools to quantify portfolio risks and develop and execute appropriate segmentation and targeting for acquisition and portfolio strategies. Manages engagements with internal and external information suppliers, ensuring the solution is fit for…