Retail Operations Manager

Overview

A leading global technology company is seeking a dynamic and strategic Retail Strategy Manager to join its U.S. retail operations team. This role is ideal for a seasoned strategist who thrives in fast-paced environments and is passionate about driving operational excellence across retail channels.

Language Requirement: Fluent Korean (spoken and written)

$35.00/hr - $41.00/hr

• Develop strategic frameworks and support execution across various retail initiatives
• Prepare high-impact C-level strategic summaries for both Korean and English-speaking stakeholders
• Create and deliver customized reports, forecasts, and operational recommendations
• Synthesize insights from cross-functional teams (sales enablement, marketing, supply chain, finance) to inform retail strategy
• Manage project milestones, risks, and issue resolution across multiple work streams
• Serve as a strategic liaison between U.S. retail teams and Korean headquarters

• Fluent in Korean (spoken and written) — essential for daily communication and reporting
• Bachelor’s degree with 8+ years of experience in corporate strategy, product strategy, or retail operations
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Strong analytical and problem-solving skills with a track record of building strategic frameworks
• Proven ability to lead cross-functional collaboration and influence stakeholders at all levels
• Experience in mobile, consumer electronics, or retail/carrier environments preferred
• Ability to adapt to evolving market conditions and business priorities
• Assertive leadership style with a bias for action
• High intellectual curiosity and eagerness to learn mobile product operations
• Comfortable managing ad-hoc projects with tight deadlines
• Thrives in a fast-paced, matrixed corporate setting

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