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Call Center Manager

Job in Plano, Collin County, Texas, 75023, USA
Listing for: Coca-Cola
Full Time position Listed on 2026-11-07
Job specializations:
  • Marketing / Advertising / PR
    Marketing Communications, Sales & Marketing, Marketing Management, Client Relationship Management
  • Sales
    Marketing Communications, Sales & Marketing, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 122000 - 186000 USD Yearly USD 122000.00 186000.00 YEAR

Job Description & How to Apply Below

We want a Call Center Manager at Coca-Cola who treats every VA objection as a clue, not a wall. Here's the long and short of it — Coca-Cola pays $122,000 - $186,000, trusts your 6 years, and lets you own the sales marketing call.

Key Responsibilities
  • Map buyer pain to Coca-Cola's pitch deck, slide by slide
  • Use Conflict Resolution and Written Communication tools to automate and scale outbound efforts
  • Design landing pages and conversion funnels that turn traffic into customers
  • Build and nurture relationships with prospects across the Arlington, VA market
  • Negotiate renewals before the sales marketing contract goes quiet
  • Own the handoff doc that keeps nothing falling between Empathy and CRM
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
What You'll Bring
  • Demonstrated comfort presenting to manager leadership
  • The diplomacy to align stakeholders who don't agree yet
  • 7+ years owning outcomes, not just completing tasks
  • 7+ years navigating the politics that sales marketing work attracts
  • Clear thinking under the kind of pressure Arlington, VA deadlines bring
  • A steady hand when three priorities all claim to be number one
  • Comfort with internship arrangements and the rhythms of a proudly-nerdy workplace

At Coca-Cola, our mission is to make sales marketing simpler, faster, and more accessible for everyone in Arlington, VA and beyond. Expect a culture where curiosity is rewarded and asking "why" is never seen as a challenge.

With $122,000 - $186,000 as the anchor, expect mentorship, a benefits package worth bragging about, and the latitude to work remote-first.

As of today's date, this Call Center Manager req has not been filled.

Pair your Written Communication with our Conflict Resolution-heavy team and watch what Coca-Cola can build.

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