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Bilingual

Debt Solutions Advisor - Telephone & Webchat

Job in Plymouth, Devon, PL2, England, UK
Listing for: Citizens Advice Plymouth
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A community-based charity in Plymouth is seeking dedicated individuals for the role of Telephone Debt Adviser. This position entails helping clients navigate debt and energy issues through phone and webchat communication. You will enjoy a hybrid working model after a probation period and contribute to social justice efforts. Candidates are expected to demonstrate empathy, active listening, and resilience while effectively managing client interactions in a supportive environment.
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