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Customer Service/HelpDesk
Customer Success Management, Customer Service Rep, Client Relationship Management, Call Center / Support
Job Description & How to Apply Below
Government Recruitment Service is hiring a Customer Resolution Senior Lead for Plymouth. The role leads about 150 colleagues across several service centres, overseeing complaint handling, high-profile escalations, and interactions with bodies like ICE and PHSO.
You will drive improvements using customer insight, shape future service strategies, and work with senior stakeholders to deliver high-quality outcomes in a fast-paced, ministerial-facing environment.
Join us at Government Recruitment Service as our next Senior Lead, Customer Resolution & Service Improvement in Plymouth, England, United Kingdom.
Step into the Senior Lead, Customer Resolution & Service Improvement role at Government Recruitment Service in Plymouth, England, United Kingdom and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).