Stock Integrity Specialist

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The Range is a Sunday Times Top Track 100 company and one of the UK’s fastest growing privately owned companies. Established in 1989, the group now operates more than 200 stores nationwide. Our focus is on people, with investment in staff and future growth at the centre of our strategy. As part of our expansion plans, we are looking for a dynamic Stock Integrity Specialist to be based at our Head Office in Plymouth.

The Stock Integrity Specialist is responsible for safeguarding the accuracy and reliability of inventory records across all channels and systems. This role will investigate stock discrepancies, resolve integration issues, and drive improvements in stock management processes to support operational efficiency, margin protection, and customer satisfaction.

• Triage and prioritise stock‑related issues using the Sys Aid ticketing system.
• Investigate and validate root causes of stock discrepancies, including system integration failures (e.g., WMS, ERP, IMS).
• Collaborate with IT developers, supply chain, and commercial teams to resolve issues and implement fixes.
• Track ticket progress, escalated unresolved issues, and ensure accountability for resolution.
• Participate in testing and validation of system fixes prior to deployment.
• Develop and maintain reconciliation processes across systems and new work streams.
• Query and analyse relevant databases (SQL proficiency required).
• Document all fixes, developments, and process changes in the appropriate system.
• Provide ongoing support for new sales channels and integration projects.
• Contribute to continuous improvement initiatives and participate in change‑board processes for stock‑related changes.
• Support training and onboarding of new team members as required.

• Exceptionally analytical with proven ability to interpret complex data and identify patterns or anomalies in stock records.
• Outstanding attention to detail; able to spot discrepancies and inconsistencies others might miss.
• Skilled at managing multiple tasks, issues, and priorities simultaneously in a fast‑paced environment.
• Proficient in SQL and experienced with integrated business systems.
• Experienced with ticketing and incident‑management systems (e.g., Sys Aid, Service Now).
• Excellent communicator, able to collaborate effectively across departments and present findings clearly.
• Self‑motivated and able to work independently, taking ownership of problems and driving them to resolution.
• Strong documentation and process‑improvement skills.

• Experience with WMS, ERP, and retail POS systems.
• Understanding of margin reporting and inventory valuation.
• Experience supporting new sales channels and integrations.
• Knowledge of loss prevention and operational risk management.

• Competitive salary
• Pension scheme
• Long‑service awards
• Employee discount
• Cycle‑to‑work scheme

Position: Permanent, Full‑time

Hours: Monday – Friday, 08:45 am – 05:30 pm

Location: Plymouth, Devon