Contract Manager

To Apply for this Job

FM Contract Manager (PFI) – South West

We are supporting a leading national Facilities Management provider in appointing an experienced FM Contract Manager to oversee a high-profile PFI education portfolio in the South West region.

This is a critical leadership role covering multiple sites within a long-term, well-established PFI contract. To protect the confidentiality of the organisation and contract, full details will be shared only with shortlisted candidates.

What You’ll Be Doing

You will lead the full delivery of Hard and Soft FM services across a varied estate, ensuring safe, compliant, and high-quality service delivery. The role demands strong operational leadership, commercial oversight, and exceptional client relationship skills.

Key Responsibilities
Facilities Management

• Deliver all Hard & Soft FM services including M&E, building fabric, grounds, cleaning, catering, porterage, asset surveys, lifecycle works, and variations.

Leadership & Team Development

• Lead and develop a multi-disciplinary team, driving standards, performance, and continuous improvement.

Project & Lifecycle Management

• Oversee Lifecycle and Variation Works, ensuring efficient planning, delivery, and cost control.

Commercial & Financial Control

• Manage the contract P&L, including forecasting, budgeting, and financial reporting.

Contract Compliance & Performance

• Ensure full compliance with contractual obligations, maintain high-quality documentation, and identify opportunities for added value.

Client & Stakeholder Engagement

• Build strong working relationships, ensuring high levels of satisfaction and professional delivery.

Subcontractor Management

• Oversee specialist contractors, ensuring safety, quality, and commercial targets are met.

Health, Safety & Compliance

• Maintain a safe environment, conduct risk assessments, and ensure adherence to statutory requirements.

Quality & Environmental Assurance

• Manage audits, compliance standards, and resolve any non-conformities promptly.

About You
Essential

• Extensive FM management experience (Hard & Soft FM)
• Strong background delivering FM within PFI environments
• 10+ years’ experience in senior FM roles
• Proven leadership and team-development experience
• Strong project management capability
• Excellent IT and data/reporting skills
• Health & Safety knowledge or relevant qualification
• Understanding of SFG
  20 and AP/RP responsibilities

Desirable

• Experience in education-based PFI FM
• NEBOSH or other H&S qualifications
• IWFM/BIFM membership or qualification
• Knowledge of fire safety, legionella, and CDM

Personal Attributes

• Excellent communicator and influencer
• Highly organised and able to manage multiple priorities
• Commercially aware and analytical
• Customer-focused with a commitment to excellence
• Resilient, adaptable, and motivated

Why Apply?

• Lead a major PFI FM contract with real scope to elevate performance
• Influence long-term service delivery and strategic improvements
• Supportive leadership structure with robust operational backing
• Competitive salary and benefits packa

If you’re an accomplished FM leader with strong PFI experience, we’d welcome your application.
Catherine Rowland