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Bilingual Dealer CX Leader CSI & Reputation

Listing for: Champion Porsche
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Bilingual, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Champion Porsche in Florida seeks a Dealer Customer Experience Manager (DCEM) to champion customer satisfaction across Sales and Service. You will lead resolution of concerns, analyze CSI metrics, and drive process improvements to enhance the dealership’s luxury brand experience.

You will oversee customer information accuracy in DMS/CRM, manage reputation on major platforms, and coordinate customer appreciation initiatives. Fluency in English and Spanish is required for daily interactions.

We are currently recruiting a Bilingual Dealer CX Leader CSI & Reputation for our team in Pompano Beach, FL, United States.

The Bilingual Dealer CX Leader CSI & Reputation role at Champion Porsche is now open for applications in Pompano Beach, FL, United States.

Join us at Champion Porsche as our next Bilingual Dealer CX Leader CSI & Reputation in Pompano Beach, FL, United States.

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