Shift Leader - Superstore

Tesco Shift Leader - Days - Pontypool Superstore

Apply for the Tesco Shift Leader - Days - Pontypool Superstore role at Tesco.

Hourly pay starts from £14.76 an hour
; for stores inside the M25 it increases to £15.97 an hour
. Additional payments may also apply depending on location.

Tesco will offer new colleagues a minimum of 16 guaranteed hours per week
. If you would like to work fewer hours – to a minimum of 12 – we have opportunities for this too.

• Sunday – 14:45 to 22:00
• Monday – 04:45 to 14:30
• Tuesday – 18:15 to 23:30
• Wednesday – 04:45 to 13:45
• Thursday – 18:00 to 23:30
• Friday – 12:00 to 21:00
• Saturday – 14:30 to 23:30

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, so if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

• Work in a fast‑paced retail environment, with bags of variety.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching colleagues and giving feedback to the team.
• Guide and support colleagues in‑store, making sure it stays a safe place to work and shop.
• Maintain a great understanding of how the store is performing, and assist managers in delivering any actions that help improve the running of the store.
• Lead from the front, and set a great example for colleagues in everything you do.

• Be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met.
• Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work.
• Be a clear communicator, comfortable with using a variety of methods to keep your team well‑informed and up to date.
• Be taking the lead, and overseeing the store in the absence of your Manager.
• Be a good decision maker, who is flexible in way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
• Be motivating, so you can inspire your team to deliver beyond expectations.
• Be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).
• Request flexible working from day one.
• Get 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home.
• Access to free wellbeing services with a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.
• Uniform provided and policies to support you for all of life’s moments, big and small.
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day."

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself  short, we are a place where Everyone’s Welcome.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please .

Please note you must be 18 or over to apply.

Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 06:15 am or after 09:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail