Therapies Administrative and Clerical Officer

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The closing date is 13 January 2026

We have an exciting opportunity for an enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Adult's Speech and Language Therapy Service across the Health Board.

This post will be working on Monday, Tuesday and Wednesday.

Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.

For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

The successful candidate will carry out a range of admin duties including ordering / contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.

We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline ther you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

CTM's 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve

• We treat everyone with respect

• We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

• Knowledge of administrative and clerical procedures and systems.
• RSA III typing or equivalent skills, training and experience.
• Understanding of confidentiality.
• Trained in Welsh PAS (Myrddin).

• Experience in working in a busy customer focused environment.
• Experience of solving problems and dealing with challenging customers/clients.
• Experience of using databases and spreadsheets to collect, record and retrieve data/information.
• Experience of working in the NHS.
• Experience of using ORACLE Financial Management System.
• Experience of working in a multi-disciplinary setting.

• Good communication and interpersonal skills.
• Organised with excellent time management skills.
• Manages sensitive information.
• Advanced keyboard skills with familiarity of Microsoft Office eg. Word, Outlook, Excel.
• Welsh Language Speaking/Listening Skills at Level 3 or above.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board

£25,313 to £26,999 a year per annum, pro rata