Business Support Officer

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job reference REQ
06115 Date posted 04/11/2026 Final date to receive applications 18/11/2026 Location Hillside Secure Centre Salary £13.48 - £13.69 Per Hour Package Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 22.4% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities Contractual hours 18.5 Basis Part time Job category/type Administration and Business Support Attachments BSO 18.5hr JDPS 28.10.26.docx

Reasons to work for

A permanent vacancy has arisen for a Business Support Officer at Hillside Secure Children’s Home. You will be responsible for providing flexible, high quality and efficient clerical support to the service. This will include telephony, typing, maintaining manual and computerised records, to receive and assist visitor within the service.

The successful candidate will be highly motivated, flexible, organised and be able to work to tight deadlines and maintain the security of staff and young people, communicate effectively and be punctual.

Applicant must possess 4 GCSE’s (A
- C) which must include English, Welsh or Maths or an equivalent qualification. Attainment of, or working towards a NVQ Level 2 in Business Administration is desirable.

For an informal discussion, please contact Michelle Jones on (01639) 641648 or email

• This post is subject to an Enhanced Adult & Child barred list DBS disclosure

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans. In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Please note that applicants must meet all the essential criteria, as shown in the person specification, to qualify for a guaranteed interview.

If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.