Shift Leader Treforest Express

Tesco Shift Leader – Days – Treforest Express

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Availability:
Sun 14:15–23:15, Fri 12:00–16:30, Sat 14:15–23:15. We will schedule your contracted hours within these times and you’ll have 3 weeks’ notice of exactly when your shifts will be.

• Work in a fast‑paced retail environment.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
• Be there for customers, listening to them helping to make sure they leave the store with what they came for.
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
• Guide and support your colleagues in‐store, ensuring it stays a safe place to work and shop.
• Maintain a great understanding of how your store is performing and assist managers in delivering any actions that help improve the running of the store.
• Lead from the front, and set a great example for your colleagues in everything you do.
• Coordinate the store team to deliver an easy, fuss‑free shopping experience for customers.
• Support colleagues, ensuring they deliver daily priorities and take regular breaks.
• Open and close the store, completing duty cover and ensuring all decisions made are right for everyone’s safety.
• Act as the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
• Ensure the store is always clean, tidy, and well‑presented.
• Support managers to coordinate seasonal, community and charity events.
• Contribute to a great team atmosphere that is inclusive of everyone.
• Provide great customer service by listening to our customers and putting them first in everything you do.
• Keep the team well‑informed and up to speed on any communications, changes or updates.
• Stay knowledgeable about store performance and look for ways to improve and simplify operations.
• Coordinate store improvements and remove any obstacles that might be getting in the way of great service.
• Follow health and safety routines and procedures, ensuring colleagues do the same.
• Recognise and celebrate colleagues within the team who are providing great service.

• Be a great role model, giving thoughtful customer service that ensures every customer’s needs are met.
• Build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
• Communicate clearly, using a variety of methods to keep your team well‑informed and up to date.
• Be comfortable taking the lead and overseeing the store in the absence of your manager.
• Be a good decision maker, flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues.
• Be motivating, inspiring your team to deliver beyond expectations.
• Be curious, always looking for ideas and opportunities to serve our customers, communities, and planet a little better every day.
• Be over 18 years of age.

• It’s a day‑to‑day role with flexible hours and shift patterns.
• We take your development seriously – ongoing learning opportunities and award‑winning training to support your career.
• An inclusive place where everyone’s welcome.
• Your voice matters – we always welcome and listen to your ideas and opinions.
• Support for your wellbeing – always available if you need it.
• Great company – our colleagues are truly great people.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% at pay‑day weekends – save up to £2,000 a year with your Colleague Clubcard.
• Access to free wellbeing services with a range of resources to support your mind, body and life.
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
• Access to…