Customer Service Advisor Yard

Customer Service Advisor Yard page is loaded## Customer Service Advisor Yardremote type:
Site-based only locations:
Pooletime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
January 6, 2026 (26 days left to apply) job requisition :
JR30624

At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

** Jewson
* * a leading building materials distributor in Northern Europe, is on the hunt for a who are passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). We are looking for a
** Customer Service Advisor Yard
** to join the team at our Poole branch.
** Hours- 7.00 – 5.00 Monday to Friday and every other Saturday morning 8-12
**** Location
- ** 79 Ringwood Road  Parkstone  Poole  BH14 0RA

Key Responsibilities  
* Welcome customers to the branch and take an active interest in their projects
* Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
* Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)
* Check incoming deliveries and report missing or damaged products
* Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
* Keep the branch looking clean and tidy, to make a great first impression on our customers
* Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
* Retirement Savings Plan (Pension) – with Legal & General
* Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
* Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
* Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
* Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2

Work, Benenden Healthcare, Critical Illness Cover
* Employee Discount
* Refer a Friend scheme
* Wellbeing Centre via Work Perks
* New Reward and Recognition programme – launching soon!

Required Skills and Experience
* Previous industry experience preferred but not essential
* Strong organisational skills, with the ability to prioritise work accordingly
* Strong communication skills
* Confident working both indoors and outdoors
* A health and safety focus
* Comfortable in a role involving extensive manual handling of bulky itemsAt
** Jewson**, we're proud to be part of
** STARK*
* ** Building Materials UK
** and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials.
With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment.
If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at  We look forward to hearing from you!
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