Service Coordinator

A fantastic opportunity has arisen as a Service Coordinator in a forward‑thinking company dealing with top end of the market products.

As a Service Coordinator you will be a valued member of the team, working in a challenging but rewarding role.

This is a busy and interesting position where you will be responsible for liaising and coordinating the service team whilst dealing directly with our clients, customers and providing a high level of service at all times.

Due to the nature of the role, this would suit someone with first‑class time management and organisational skills. Attention to detail is essential, and the successful applicant will be proficient in Word and Excel. A working knowledge of Sage would be beneficial, but this is not essential.

• Liaising and communicating with service engineers
• Booking multiple service diaries
• Communicating regularly with the end user to ensure excellent customer service
• Updating and communicating service information onto the CRM
• Dealing with customer queries and, at times, complaints
• Completing reports for the service team
• General administration to ensure an effective running of the department

This role would suit someone with a positive outlook and enthusiastic approach who can build and maintain relationships.

25 days holiday, free parking, pension, life insurance and a company bonus scheme are all included in this excellent package.

8:30 – 5:00, Monday – Friday

A competitive salary is offered with quarterly bonuses (circa £2k).