Defect Manager - Residential Project

Defect Manager – Residential (300-Unit Development, Poole)

Location: Poole, Dorset

Contract Type: Long term freelance role

Salary : £230 - £240 per day

We are seeking an experienced Defect Manager to take full ownership of the defect and snagging process across a 300-unit residential development in Poole. Acting as the client’s representative, you will lead, coordinate, and oversee all defect management activities to ensure high-quality delivery and a seamless handover experience for residents.

• Lead the end-to-end defect management process for the entire development.
• Oversee and monitor all snagging and rectification works carried out by the main contractor and subcontractors.
• Conduct site inspections, identify defects, and ensure all items are recorded, tracked, and closed out efficiently.
• Act as the primary liaison between the client, contractor, and site teams to ensure standards, timelines, and expectations are met.
• Maintain an accurate defect register and provide regular progress reports to senior stakeholders.
• Ensure quality, health & safety, and compliance standards are upheld at all times.
• Support handover and post-completion processes, ensuring a positive customer experience for residents.

• Proven experience in defect management, snagging, aftercare, clerk of works, or quality management within residential construction.
• Strong understanding of construction quality standards and typical defect items.
• Excellent communication and stakeholder-management skills, with the confidence to challenge contractors when required.
• Meticulous attention to detail and a proactive, solution-focused approach.
• Ability to work autonomously while managing multiple priorities across a large development.

This position starts in early January however, the interview process is commencing imminently. For more information please contact Aaron Billett at CSC Recruitment or apply within with your updated CV.