Customer Service Advisor Yard

Customer Service Advisor Yard – Jewson

Join to apply for the Customer Service Advisor Yard role at Jewson
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At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Jewson is a leading building materials distributor in Northern Europe, and we are on the hunt for individuals who are passionate about great service. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Location
: 79 Ringwood Road, Parkstone, Poole, BH14 0RA
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Hours
: 7.00 – 5.00 Monday to Friday and every other Saturday morning 8-12.

• Welcome customers to the branch and take an active interest in their projects.
• Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values.
• Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided).
• Check incoming deliveries and report missing or damaged products.
• Maintain stock levels in both the shop and yard areas, carrying out regular stock counts.
• Keep the branch looking clean and tidy, to make a great first impression on our customers.
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work.

• Retirement Savings Plan (Pension) – with Legal & General.
• Life Assurance – From your first day of employment with us you are automatically covered for a lump‑sum death in service benefit of 2 x your basic salary. If you join the STARK Building Materials Retirement Savings Plan and contribute a minimum of 4% of your Pensionable Earnings, the lump‑sum death in service benefit will increase to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high‑street and online discounts via the provider Reward Gateway.
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation).
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2
  
  Work, Benenden Healthcare, Critical Illness Cover.
• Employee Discount.
• Refer a Friend scheme.
• Wellbeing Centre via Work Perks.
• New Reward and Recognition programme – launching soon.

• Previous industry experience preferred but not essential.
• Strong organisational skills, with the ability to prioritise work accordingly.
• Strong communication skills.
• Confident working both indoors and outdoors.
• A health and safety focus.
• Comfortable in a role involving extensive manual handling of bulky items.

At Jewson
, we’re proud to be part of STARK Building Materials UK and dedicated to providing top‑quality products and exceptional service to our customers. We’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

• Entry level

• Full‑time

• Other

• Wholesale Building Materials

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