Customer Service & Sales Administrator

Customer Service & Sales Administrator

Join to apply for the Customer Service & Sales Administrator role at Hospitalist Consultants, Inc. (HCi)

We are looking for an experienced Customer Service & Sales Administrator to join our manufacturing client in Poole. This company can boast a friendly and close-knit team with a great dynamic, they are looking for someone to add value and build their customer base; the position offers lots of variety as you'll be looking after a wide range of market sectors.

The main purpose of the Sales Administrator will be to process orders and build and develop relationships with customers in order to maintain the highest levels of customer satisfaction.

Previous experience within sales administration within a manufacturing or production company is advantageous.

This position is office based, working Monday to Friday 7:30 am–4 pm with an early finish at 1:30 pm on Friday. You must be able to commute to the office Monday to Friday.

• Free parking & modern new offices
• Early finish on a Friday
• Holiday bookable by the hour
• Voucher incentive raffles
• Birthday voucher

• Managing customer accounts throughout the entire production process from start to finish
• Produce labor costings and quotations
• Accurately load sales orders into the system
• Conduct contract reviews with other internal departments
• Talk to customers about other potential business
• Provide information and support regarding our services
• Keep accurate records of actions and correspondence

• Previous experience within the manufacturing industry
• Previous experience within customer service or sales administration essential
• Strong IT and communication skills essential
• Process driven
• Inquisitive nature, desire to understand full processes and learn how products are made
• Ability to manage situations with customers using diplomacy and tact
• Confident speaking with customers on the phone

This position is permanent and has the opportunity for training and progression. Salary is £25‑29k DOE and can offer an immediate start.

If you are an organized and forward‑thinking person looking for the next step in your career, please apply now and Sophie will call you to discuss in more detail.

Location:

Poole, England, United Kingdom

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Customer Service