Records and Registration Clerk

Terms of Employment:

Full-Time. 37.5 hours per week; some flexing of hours and schedule to include weekend and evening hours may be required by the college to meet needs.

Classification:

ESP

Hourly Wage:

$16.25 per Hour

FLSA Status:

Hourly/Non-Exempt

Final date to receive applications:

Open until filled.

Job Summary:

The Records and Registration Clerk works with both internal and external customers in the delivery and processing of registration and student record information. This position serves as a student’s initial contact with the records office and includes educating students on the registration process, assisting students in registering for classes, and handling in-person, phone, and email inquiries.

Generous Benefits Package Available (per current contractual agreement):

• Up to twenty-six (26) paid time off days annually (pro-rated based on hire date and months worked).
• Paid holidays that occur during the 9 months of on campus work.
• Health insurance benefits:
  Multiple medical health plan options upon date of hire. Employer-paid dental, life, and long-term disability insurance upon date of hire. Reimbursement payments for individuals declining medical and/or dental insurance coverage. Up to $500 annual vision/hearing allowance.
• Participation in MPSERS retirement system (includes employer and employee contribution options).
• Scholarship for employee, spouse, and/or dependent children to attend SC4 credit classes covering full cost of registration fee, tuition, and technology fee (when applicable) per campus guidelines.
• Additional funds for employment-related education/training each year upon approval.

Responsibilities:

• Responsibility for maintaining/processing confidential student information under the provision of the Family Educational Rights and Privacy Act (FERPA).
• Process forms including transcripts, assessment scores, enrollment verifications, and other student-related forms.
• Computer software skills, intermediate-level or above, are required to utilize various computer software programs, including Microsoft Office and Colleague student information system.
• Utilize a high level of problem-solving, critical thinking, and/or conflict resolution skills to resolve customer issues.
• Communicate effectively, both verbally and in writing, a variety of registration and record related information and assist the office with the registration of applicants and current students.
• Serves as a front-line representative of the college and handles a high volume of in-person, email, and telephone contacts.
• Assist in the maintenance and purging of records in accordance with state and federal guidelines.
• Cross-trained in the areas of registration, records, financial aid, and advising to effectively provide college services.
• May include night and weekend hours as required. Perform other duties as assigned.

Supervised By:

Assistant Registrar.

Education/

Experience:

• Two years’ full-time equated experience in related area preferred.
• Post-secondary work experience related to student services preferred.
• Software skills preferred.

Minimum Qualifications:

• Intermediate level microcomputer skills required in Microsoft Word.
• Ability to provide outstanding customer service to students, faculty, and staff required.

For further information, contact SC4 Human Resources at hr or call .