Receptionist, Administrative​/Clerical

About The Role

Do you have a keen eye for detail and the ability to work well under pressure? Are you happy being active for a lot of the day, liaising with colleagues face to face across departments? You’ll find a friendly welcome and a home for your talents at Practice Plus Group. Whether you’re coming from a Healthcare environment, or somewhere completely different, if you have strong admin and interpersonal skills we’d love to hear from you.

To provide a comprehensive, patient-centred clinical administration process. The Service Receptionist will be responsible for duties covering the Reception Desk and booking patient details onto the system, faxing referrals to other healthcare providers, scanning documents into the system, data entry and filing of clinical notes. The Receptionist will be trained to multi-task in all of the above duties, and will complete each task in line with the working patterns as directed by the Administration Manager.

• Provide a courteous and prompt greeting when registering all patients upon attendance at the Centre.
• Process all patient details providing accurate data entry on their arrival at the centre.
• Maintain a presence at the front desk at all times with the exception of any periods when the department is closed to the public.
• Answering of telephone calls and dealing with any patient queries will also be expected.
• Process and forward reports, bookings to other healthcare providers in a timely fashion.
• Protect patient confidentiality and dignity by keeping patient records in an inconspicuous location at the front desk.

The successful candidate would need to be available Monday-Sunday . The shifts would be 2x 8 hours per day but could be any days during the week. Not set days.

• Experience of working in an administrative role.
• Experience of working in a customer care environment.
• Experience of general office duties.
• Previous experience of working within a healthcare setting is not essential but would be an advantage.

We want our team members to feel motivated and rewarded. So we offer a competitive salary and we recognise the value of a healthy work-life balance – so we always try to be flexible, helping you fit your working life around your home life.

To apply for the role click on the link below. If you have any questions contact Kerr in our friendly resourcing team.

We will contact all shortlisted candidates but please note Practice Plus Group retain the right to remove the advert prior to the closing date if a suitable candidate is appointed. Our employment offers are subject to receipt of satisfactory pre-employment checks. At Practice Plus Group, we actively promote diversity and equal opportunities. Applicants must have the right to work in the EU.

We are one of the UK largest independent sector healthcare providers and work in close partnership with the NHS to deliver more than 50 services throughout the UK. We provide high quality specialist care and excellent results for more than 50,000 patients each year.