Customer Service Executive

Location: Cosham

Customer Service Executive

Location:

Hybrid – Portsmouth (after probation: 3 days from home, 2 days in the office)
Salary: £26,210, rising to £30,300

Start Date:

Looking to start in February

Hours:

40 per week, shift rota between 7:15am – 8:45pm

Schedule:

Monday to Sunday (working every other weekend)

Why Join our client? Our client are offering a fantastic career opportunity with a benefits package to match:
✅ Salary progression: £26,210 rising to £30,300
✅ Generous holiday: 28 days increasing to 38 with length of service
✅ Health & wellbeing support:
Simply Health cash plan (optical, dental & medical)
✅ Additional perks:
Travel and medical insurance discounts.

Dynamite Recruitment is proud to be partnering with a successful Insurance brand, to recruit Customer Service Executives for a specialist team. This is a varied and rewarding role where no two days are the same! You’ll be at the heart of supporting customers, resolving queries, and ensuring a seamless experience from start to finish.

Key Responsibilities ...  
Handle incoming calls and emails professionally and efficiently
Provide accurate updates, solutions, and support to customers
Prioritise workloads in line with service expectations and deadlines
Liaise with internal teams and third parties to manage enquiries
Complete high volumes of essential administrative tasks
Manage sensitive and challenging conversations with empathy
Ensure compliance with regulatory and company procedures  What We’re Looking For...  
Previous experience in customer service, call handling, or contact centre work
Confident communication skills — written and verbal
Ability to multitask and stay focused under pressure
Strong administrative and organisational ability
Good working knowledge of Microsoft Office  Ready to Apply? If you’re passionate about helping customers and looking to develop your career with a supportive and growing company, apply now with your CV — we’d love to hear from you!

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