Senior Contract Manager

Senior Contract Manager
FULL TIME – 40 HOURS
Salary:
Competitive (Subject to knowledge and experience)
Reporting to:
Head of Client Services

About Corrigenda
Corrigenda is a trusted provider of facilities management and building maintenance services across the South of England. With a strong reputation for reliability, quality, and personal service, we’ve proudly supported public and private sector clients for over two decades.

As part of the Apleona Group, a leading European real estate and facility management organisation, we combine local expertise with the strength and innovation of a major international group. This partnership enhances our ability to deliver smarter, more sustainable solutions, while staying true to our core values of professionalism, respect, and long‑term commitment.

Joining Corrigenda means becoming part of a team that values traditional craftsmanship, invests in its people, and looks ahead to a bright, innovative future in facilities management.

Job Summary
Are you looking for a role that blends strong leadership with the satisfaction of hands‑on operational contract management?
Do you want the scope to shape contract strategy while staying close to the delivery of technical services?
This is an exciting opportunity to join a rapidly expanding FM provider with an excellent reputation across the South.

We are recruiting a Senior Contract Manager to take full ownership of the operational and strategic performance of a key contract, while also providing senior expertise across our wider contract portfolio.

Working primarily from our Portsmouth office, this role carries responsibility for day‑to‑day contract delivery, higher‑level performance management, financial stewardship, and people development.

Given the technical nature of this contract, we specifically require someone with a strong mechanical engineering background.

• Provide authoritative technical guidance across engineering activities
• Ensure compliance with relevant legislation, standards, and best practice
• Support engineering teams with troubleshooting, quality assurance, and complex technical queries
• Confidently engage with clients on technical matters and translate engineering requirements into clear operational actions

This blend of strategic leadership and technical credibility makes the role ideal for someone who wants to influence contract direction while maintaining a close connection with engineering delivery.

• Take senior ownership for the operational performance of a key contract, ensuring compliance, PPM, reactive maintenance and life‑cycle tasks are delivered to required standards.
• Oversee the daily delivery, technical assurance, and continual development of the contract.
• Work closely with the engineering team and specialist subcontractors, providing visible leadership, coordination, and technical support.
• Deputise for Contract Managers or Supervisors across the wider portfolio when required.
• Ensure works are delivered safely, efficiently, and within agreed timescales and budgets.
• Participate in the out‑of‑hours escalation rota, providing decisive leadership during urgent situations.

• Act as the senior relationship holder, ensuring high levels of customer satisfaction and proactive engagement.
• Attend and lead client meetings, progress reviews, and performance boards.
• Provide professional, confident, solution‑driven support in a client‑facing environment.
• Manage escalations, ensuring issues are resolved swiftly and effectively.

• Lead on H&S performance across the contract, conducting audits, inspections, and compliance checks.
• Produce and review RAMS, ensuring safe systems of work and adherence to legislation.
• Maintain a safe environment for engineers, site users, and the public at all times.
• Promote a culture of safety through regular communication and engagement.

• Line‑manage Supervisors and operational teams, guiding them through coaching, development planning, and performance reviews.
• Ensure labour resources are planned effectively, well organised, and deployed in line with…