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Service Manager
Job in
Portsmouth, Hampshire County, PO5, England, UK
Listed on 2026-01-02
Listing for:
Purely Recruitment Solutions
Full Time
position Listed on 2026-01-02
Job specializations:
-
Management
Operations Manager, Client Relationship Manager
Job Description & How to Apply Below
Service Manager
Portsmouth
Full Time - Permanent
Monday – Friday - 8 : 00am – 6 : 00pm (½ hour lunch)
Saturdays - 1 in 3 - 8 : 00am – 12pm
Salary is dependent on experience + KPI bonus
Holiday : 30 days (including bank holidays, increasing with service)
We are currently recruiting for a Service Manager to join our client based in their Portsmouth branch.
Key Responsibilities- Oversee daily workshop operations and provide workshop control support during holiday or absence cover.
- Deliver excellent customer service and maintain strong client relationships.
- Manage productivity, efficiency, and quality performance targets.
- Support team development, training, and recruitment.
- Ensure compliance with dealer standards, audits, and company policies.
- Drive KPI achievement across MOT pass rates, breakdown results, and customer satisfaction.
- Experience in a similar automotive management or workshop controller role.
- Calm under pressure, accurate, and well‑organised.
- Proven leadership and people management skills.
- Computer literate (Microsoft Office and workshop systems).
- A proactive, positive, and dynamic personality with a passion for success.
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