ECommerce Manager

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eCommerce Manager | North London (Potters Bar)

Take full ownership of ecommerce at a fast-growing food business.

Looking for an experienced eCommerce Specialist to work with an established importer and distributor of specialist and mainstream food products, now scaling quickly. ECommerce - particularly Amazon - is central to the next phase and I am looking for someone to drive growth across all online channels.

About the role:

You will manage Amazon, Shopify, Tik Tok and eBay, keeping listings, pricing, stock, fulfilment and account health running smoothly. You will lead a small team of three, set standards, improve consistency, and make a real impact on the business.

Responsibilities include:

• Overseeing daily operations across Amazon, Shopify, Tik Tok and eBay, ensuring accurate listings, pricing, stock levels and platform compliance.
• Managing fulfilment, returns and customer issues.
• Monitoring sales, profitability and channel growth, using performance reports to drive improvements and maintain strong stock accuracy and forecasting.
• Owning the customer experience by overseeing customer service performance, improving the online journey, reducing checkout abandonment and maintaining excellent marketplace account health.
• Managing digital marketing partners across paid ads, social and email marketing.
• Keeping campaigns, website visuals and promotions up to date.
• Supporting product and category growth through new product ideas and catalogue optimisation, ensuring consistent content, branding and pricing across all channels.

What we are looking for:

• Proven experience managing eCommerce channels, with strong Amazon knowledge and confidence using Seller Central.
• You will have run small teams before, developed individuals, and ensured smooth day-to-day operations.
• Comfortable analysing performance data, optimising stock, forecasting, and making commercial decisions.
• You should know online merchandising, fulfilment workflows, and marketplace compliance inside out, and have experience overseeing digital marketing - including paid ads, social media and email campaigns.
• Highly organised with excellent communication, commercial awareness, and a proactive mindset, you will thrive in a fast-moving environment. Experience in FMCG, retail, wholesale or consumer goods, as well as Shopify and conversion rate optimisation, is a strong advantage.

Benefits include:

• Hybrid working with 3 x days in office
• 28 days holiday per year
• Company pension scheme

To express your interest in this fantastic opportunity, send your CV now.

We Are Aspire Ltd are a Disability Confident Committed employer.

Mid-Senior level

Full-time

Marketing

Marketing Services