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Job Description & How to Apply Below
for growth and professional development.
Due to increased global growth, we are seeking a CARGOWISE SPECIALIST (Italy based, supporting ALPI Denmark)
Role Overview
We are looking for a Cargowise Specialist to work from Italy while supporting ALPI Denmark.
This role focuses on technical activities and process improvement within Cargowise, with a structured onboarding path and close collaboration with both Italian and Danish teams. You will help optimize processes, manage incidents, and contribute to the continuous improvement of our systems.
Main Responsibilities
Manage Cargowise incidents.
Participate in process improvement analysis together with key users.
Perform configuration adjustments for ALPI Denmark (no coding required).
Test Cargowise updates and new functionalities.
Join weekly Global Cargowise meetings and assist the DK team when needed.
Contribute to internal documentation (procedures, workflows, process notes).
Requirements
Must Have Fluent English (C1 preferred).
Strong technical mindset and ability to work with complex systems.
Motivated to master Cargowise and its processes.
Nice to Have
Experience with Cargowise (CCS/CCP certification is a plus).
Basic understanding of freight forwarding processes.
Experience with workflow documentation.
Familiarity with AI tools.
Location:
Prato, Italy (Hybrid)
Department: IT - Innovation
Contract:
Full time
You will work in a structured, supportive, and flexible environment, with opportunities to grow your technical expertise, contribute to process improvements, and collaborate with an international team.
This position is open to all applicants. Announcement aimed at both male and female candidates (Legislative Decree 198/2006).
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