Water Implementation Analyst

Overview

Inspired

PLCisaUKmarketleadingtechnologyenabledproviderofenergyandsustainabilityadvisoryservices.

Since
2000,ithasgrowninscaleandcapabilityandisservicingover3,400UKandIrishclientsacrossallsectors.

Toenablebusinessestorespondtotheclimateemergency,wefocusonsolvingtheirtoughestchallenges.

Bymanagingdatacomprehensively,sourcingenergysustainablyandreducingcarbonefficiently,weallowourclientstocontrolcostseffectively,makeauthentic

ESGdisclosures,improvetheirbusinessperformance,whilstpoweringtheirjourneytonetzero.

Thisroleisideallysuitedtoacareerminded,ambitiousindividualwhoislookingforthatuniqueopportunitytoprovewhattheycandoandthenberewardedforit.

Wearelookingfora Water Implementation Analysttojoinoursuccessful Siteworksteam .Thisroleishomebasedwithoccasionaltraveltoourofficesrequired.

• Using our internal CRM system, submit and track refund and savings opportunities as directed by the Water Audit team following analysis or on-site audits.
• Manage a log of claims for multiple customers.
• Compile evidence packs to support challenges and claims to suppliers.
• Schedule workflow to follow up and elevate at appropriate times.
• Managing the submission of refund allowances where appropriate.
• Maintain and develop positive relationships with clients, suppliers (water retailers and wholesalers) and 3rd party contractors to effectively resolve queries and claims raised.
• Provide regular MI reporting of the progress of claims submitted, forecast and log of completed and successful claims.
• Attend and contribute to supplier meetings as required.
• Report audit recommendations and results to clients.
• Recording/updating processes where necessary.
• Take an active part in the process transition to increase speed/efficiency of query submission, follow up and resolution.

• Confident and professional telephone manner.
• Experience working with CRM systems.
• Excellent English and Mathematics.
• A good working knowledge of Microsoft Office applications (Excel essential).
• Good negotiation skills.
• An inquisitive mindset and determination to overcome obstacles to pursue claims to a successful resolution.
• Ability to meet deadlines and prioritise activities.
• Ability to analyse technical reports and develop recommendations in plain language.
• Have a positive attitude, integrity and self-motivation.
• Diligent and with any e for detail.

• Water industry experience.
• Good knowledge of the current and historic UK Water market regulations.
• Knowledge and understanding of UK Water market pricing and charging schedules.
• Ability to support and lead system and process development opportunities.
• Good presentation skills.
• Good networking and interpersonal skills across client & delivery teams.
• Team player willing to support others.

• Training and development opportunities.
• Company pension.
• Shares scheme.
• Life insurance.
• 4pm finish on Friday.

Contact Details:
Inspired Plc
Tel:
Contact:
Maddy Ashurst
Email: VP8