Covent : Apprentice Receptionist Care

We are recruiting for an apprentice receptionist at our care home Covent Houseto provide a welcoming first point of contact for residents, families, visitors, and professionals entering the care home. The Apprentice Receptionist supports the smooth day-to-day running of the reception and assists with administrative tasks to ensure high standards of service and confidentiality within the care setting.

• Greet all visitors, residents, and staff in a professional manner, creating a welcoming atmosphere in the reception area.
• Ensure all visitors sign in/out in line with care home policies and safeguarding procedures.
• Manage incoming telephone calls.
• Provide refreshments to visitors and guests when required.
• Set up and maintain tidy, professional, and accessible reception and communal areas.
• Assist in booking and preparing meeting rooms for staff and external visitors.
• Support administrative tasks such as filing, photocopying, archiving, and updating records.
• Order and manage stationery and office supplies.
• Handle incoming and outgoing post for the care home.
• Support the Home Manager and other care home staff with administrative duties.
• Drive, establish and maintain our CORE values throughout your team.

• Demonstrated professionalism and courtesy in all interactions
• Timely and accurate completion of administrative duties.
• High levels of confidentiality and sensitivity to residents’ and families’ needs.
• Consistent adherence to safeguarding and data protection procedures.
• Contribution to the positive and welcoming environment of the care home.