Sales Assistant

Position: Sales Assistant 8 Hours
Position title

Sales Assistant - Prestwick - 8 Hours Description At  Wright’s Home Hardware we pride ourselves on the outstanding level of customer service we provide to our customers in a friendly and relaxed atmosphere. As a Sales Assistant your role is to assist the customer and promote sales in accordance with company policy.

Responsibilities
* Maintain outstanding housekeeping levels within the shop
* Being part of the team creating a friendly, pleasant and welcoming environment for customers instore
* Serving customers in a pleasant and courteous manner ensuring their wellbeing
* Ensure stock items are filled up daily, keep shelving tidy and assisting with product display
* Correctly price and code merchandise according to company guidelines ensuring price tickets are well displayed ensuring missing tickets are replaced
* Deal with incoming telephone calls from customers and colleagues using the company salutation
* Escalate all shop complaints / faulty products to the Shop Manager or Assistant Shop Manager
* Work as part of a team to maintain the correct stock levels on your shop stock control system; this involves daily checks of empty spaces, seasonal stock checks and a full annual stock check.
* Be responsible for operating the cash register, handling cash, credit / debit cards and customer credit accounts issuing receipts with accuracy ensuring the security of the cash register at all times
* Deal with exchanges and refunds in line with company policy
* Assisting the customer with special product orders and processing these to Home Hardware (Scotland) Ltd or through other direct suppliers
* Carry out any other duties as required from time to time by the Shop Manager Skills Required
** Essential
* ** Excellent customer service skills.
* Organisational skills and the ability to multitask.
* Good time keeping.
* High level of personal hygiene.
* Comply at all times with the company dress code.
* Flexible in the hours you are able to work.
* Good communication skills.
* Comply at all times with the company Health & Safety policy.
* This position involves constant heavy lifting 25kg.
* The candidate must be fit and strong.

Job Location
93-95 Main Street, Prestwick, KA9 1JS
Job Benefits Generous staff discount across all products stocked

Work place pension with The People’s Pension
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