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HelpDesk/Support IT Support

Service Desk Lead: Elevate IT Support & Team Impact

Job in Pretoria, 0002, South Africa
Listing for: Hire Resolve
Full Time position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading financial services firm is seeking a Service Desk Lead in Pretoria to manage daily service desk operations and provide high-level technical support. The ideal candidate will have over 5 years of helpdesk experience with at least 2 years in a supervisory role. Responsibilities include overseeing technical support, mentoring the IT team, and improving service delivery processes. This position offers an opportunity to enhance user satisfaction within a dynamic IT environment.
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