Assistance Client Support Worker

Position: Income Assistance Client Support Worker
Support British Columbians seeking income and disability assistance through public inquiries, administrative service, and empathetic client interactions. This position is full-time and on-site.
As a Client Service Worker with the BC Public Service, you will support the Service Delivery Division’s work. Your duties include answering public inquiries, completing administrative support, and working across numerous computer programs. The role serves clients in a diverse, busy environment.

Key Responsibilities:

Answer public inquiries relating to income and disability services
Complete administrative tasks for the assigned work unit
Work comfortably across numerous computer programs
Deliver client service in a busy environment
Provide in-person services to British Columbians
Requirements:
Secondary school graduation or equivalent
High-volume client service delivery experience
MS Word, Outlook, and Excel experience
Experience supporting clients facing poverty issues
Empathy and resilience when interacting with citizens
Bring public inquiry response, administrative support, computer proficiency, and resilience to income and disability service delivery.