Data Center Technician BC

Prince George Data Center Engineer page is loaded## Prince George Data Center Engineer locations:
Victoria, BC, Canada time type:
Full time posted on:
Posted Todayjob requisition :
REQ
568981
** What success looks like in this role:*
* • May serve as team or site leader, providing direction to other technicians.  
• May have specialized and specific skillsets to support niche client environments.  
• May assist with resource / task scheduling and resource management.  
• Ensures best in class client experience across Field Engineering operations.  
• Troubleshoots and resolves client escalations from team members.  
• Supports roll-out of new, enhanced or upgraded products.  
• Serves as subject matter expert, providing technical advice as required to help team members resolve difficult or unanticipated issues.  
• Assists in providing technical training and improvement programs.  
• Engages with dissatisfied clients to help resolve perceived issues, address technically complex situations and ensure satisfaction.  
• Monitors equipment, system and network performance, identifying and addressing systemic and/or recurring issues.  
• Develops and recommends ways to improve frontline solution processes, striving for improved client service, error reduction, operational effectiveness and efficiency.
** You will be successful in this role if you have:
** High School Diploma or GED required  May require technical certification or Associate Degree  Generally, 7+ years’ experience in area of responsibility

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