Program Manager of Peer Tutoring

Job Description:

About Brown:

Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty and staff are driven by the idea that their work will have an impact in the world.

Brown University offers a flexible work/life balance; summer hours, winter break and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts and more. To learn about Brown University’s benefits, visit the University Human Resources web page for further information.

About the Opportunity:

The Program Manager of Peer Tutoring is a member of the STEM hub of the Sheridan Center for Teaching and Learning whose work focuses on supporting students.

The Peer Tutoring Program employs ~130 undergraduate peer tutors who have a passion for teaching and learning, and have demonstrated proficiency in the course they are tutoring. The Tutoring Program's diverse group of peer tutors thrives on sharing knowledge, tips, and learning strategies to help peers gain a better understanding of course material and succeed academically.

Responsibilities:

The Program Manager will work in collaboration with the Associate Director of the Peer Tutoring Program to provide leadership, strategic direction, and operational oversight for the Peer Tutoring Program. The 12-month Program supports 2000 unique students during the fall and spring semesters, and summer session. The Program Manager will also work in collaboration with the STEM Hub and other Sheridan staff to promote student learning and success across the curriculum.

Key functions of the position will support the development and continuous improvement of the program, provide the necessary operational support to ensure peer tutoring services effectively respond to the needs of students, courses, and faculty, and assess program metrics. The Program manager will also work in collaboration with the STEM Hub and other Sheridan staff to promote student learning and success across the undergraduate  this role, candidates can expect to:

Provide day-to-day leadership and oversight of the Peer Tutoring Program.

Manage the recruitment, selection, onboarding, training, and ongoing development of up to 130 undergraduate tutors.

Design and implement professional development learning opportunities for tutors.

Create opportunities for tutors to develop transferable skills and assume increasing levels of leadership and responsibility within the program.

Collaborate with the Associate Director to establish strategic goals and priorities for the program.

Qualifications:

Education and Experience

Required:

Bachelor’s degree

Experience2-3 years experience supporting academic programs in a university setting.

Demonstrated ability to support a community of diverse perspectives and cultures in an inclusive environment.

Demonstrated ability to manage multiple tasks, balance priorities, and meet deadlines.

Demonstrated ability to work independently, as part of a team, and in collaboration with other teams.

Strong organizational / time-management skills with attention to detail and deadlines.

Ability to maintain confidentiality.

Job Competencies Committed to the practices that create diverse, equitable, and inclusive teaching, learning, and workplace environments.

Strong administrative skills and the ability to work collaboratively and effectively with administrators, faculty, students, and staff.

Strong understanding of the classroom experiences of underrepresented, first-generation, and low-income students in institutions of higher education, especially institutions that are highly selective.

Strong oral and written…