Director of Product Management

Vyne is a healthcare technology company focused on helping dental practices and payers simplify and accelerate the revenue cycle. Serving more than 84,000 dental offices and hundreds of health plans and payers across the United States, Vyne provides integrated technology that streamlines claims, attachments, eligibility, and patient payment workflows.

By replacing fragmented, manual, and paper-based processes with modern, connected solutions, Vyne helps practices reduce administrative burden, improve efficiency, accelerate revenue, and spend more time focused on their patients.

At Vyne, you'll work alongside people who are passionate about what they do and genuinely invested in each other's success. As part of a remote-first organization, employees benefit from flexibility and work-life balance while collaborating to solve meaningful challenges across the dental industry. The work is impactful, the environment is collaborative, and our teams are united by a shared commitment to making healthcare work better.

Position Title: Director of Product Management

Organizational Relationship: Vice President, Product

Job Family: Product Management

Managerial Responsibilities: Direct | Product Managers

Classification: Exempt | Full-Time

Location: Lindon, Utah

The Director of Product Management leads the product management team and owns the strategy, roadmap, and delivery of Vyne’s dental revenue cycle management (RCM) software portfolio. Reporting to the Vice President, Product, this leader is fully accountable for the team’s commitments: setting priorities, holding the roadmap, meeting delivery dates, and making sure what ships measurably improves customer outcomes and company growth.

This is a senior leadership role for someone who combines sound product judgment, commercial discipline, and strong people leadership with hands-on AI fluency. The Director will use AI to change how the team discovers, decides, and delivers, and will build products that use AI to better serve dental support organizations (DSOs), group practices, and their patients.

• Own the portfolio strategy and 12-month roadmap, aligned to company goals, the VP, Product, and the ELT. Make and communicate prioritization, sequencing, and build/buy/partner decisions.
• Define target markets, segmentation, and commercial potential for each product, and set clear positioning against competitors.
• Track customer needs, market trends, competitor products, and payer and regulatory shifts that affect dental RCM, and translate them into roadmap decisions.

• Hold full accountability for the team’s commitments: roadmap adherence, release timelines, scope, and quality.
• Run a consistent operating cadence (planning, status reporting, risk escalation) that surfaces slippage early and brings options and a recommendation, not just problems.
• Partner with Engineering, QA, Design, Support, Operations, and Finance to resolve trade-offs between speed, quality, user experience, and customer expectations.
• Define product KPIs (adoption, retention, ARR, customer satisfaction) and report on them quarterly to the VP, Product and ELT.
• Ensure integration, data, and compliance requirements (practice management systems, clearinghouse and EDI connectivity, payer connectivity, HIPAA/PHI) are built into product requirements from the start.

• Own pricing and packaging for the portfolio, and the commercial performance of each product (ARR, attach rate, retention, margin contribution).
• Lead go-to-market planning with Sales, Marketing, and Customer Success, including launch readiness, field enablement, and post-launch adoption.
• Present product strategy, performance, and trade-offs…