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Job Description & How to Apply Below
Location:
Viman Nagar, Pune (HYBRID ROLE)
Type:
Full-time Permanent
Exp.
- 3+ years
Immediate JOINERS ONLY !!!!
JOB SUMMARY
As a Senior Technical Writer, you will play a crucial role in creating clear and comprehensive documentation for our B2B SaaS products. You will collaborate closely with cross-functional teams, including Product Management, Engineering, and Customer Support, to ensure that our documentation meets the needs of both technical and non technical users. The ideal candidate will have a passion for simplifying complex technical concepts and translating them into user-friendly documentation.
Requirements
PRIMARY RESPONSIBILITIES
a) Content Creation
- - Develop and maintain high-quality documentation, including user guides, technical manuals, release notes, and API documentation.
- Collaborate with subject matter experts to gather information and ensure accuracy in all documentation.
b) User
- Centric Approach
- Understand the needs of our diverse user base and create documentation that caters to both technical and non-technical audiences.
- Work closely with UX/UI designers to create documentation that aligns with the overall user experience.
c) Continuous Improvement
- - Regularly review and update documentation based on product changes and user feedback.
- Identify gaps or inconsistencies and recommend improvements to the documentation process or structure
d) Collaboration
- - Work collaboratively with cross-functional teams, including Product Managers, Developers, and Customer Support, to gather information and insights for documentation
e) Adaptability
- - Thrive in a fast-paced and agile environment, adapting quickly to changes in product features and industry standards.
SKILLS/EXPERIENCE
- Should have 2-4 Years of Relevant Experience
- Bachelor’s degree in Technical Communication, English, Computer Science, or a related field.
- Proven experience as a Technical Writer in a B2B SaaS or technology-driven environment.
- Excellent written and verbal communication skills.
- Ability to grasp complex technical concepts and translate them into easily understandable documentation.
- Proficient in using documentation tools and version control systems.
- Familiarity with Agile development methodologies.
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