Job Description & How to Apply Below
Enreap is looking for an Atlassian Presales Consultant to act as a trusted advisor for prospects and customers, translating business challenges into effective Atlassian-based solutions. This role bridges sales, consulting, and delivery by designing, demonstrating, and articulating value-driven solutions across the Atlassian ecosystem.
The ideal candidate combines strong functional knowledge of Atlassian tools , excellent stakeholder communication , and solution-oriented thinking to support enterprise and mid-market customers across ITSM, Agile, Dev Ops, and Enterprise Service Management use cases.
Key Responsibilities:
Pre-sales & Solutioning
Engage with prospects to understand business requirements, pain points, and transformation goals
Design end-to-end Atlassian solutions aligned to customer needs.
Map customer requirements to Atlassian capabilities and Enreap’s service offerings
Demos & Workshops
Conduct tailored product demos, proof of concepts (POCs), and solution walkthroughs
Lead requirement-gathering sessions, and solution validation discussions
Customize demo environments to reflect real customer use cases with the help of delivery team.
Sales Enablement
Support sales teams during RFPs, RFIs, and proposal responses
Assist in scope definition, assumptions, risks, and dependencies
Clearly articulate Enreap’s value proposition and differentiators
Collaboration & Knowledge
Work closely with delivery consultants to ensure smooth handover from presales to implementation
Stay updated with Atlassian product roadmap, licensing models, and best practices
Contribute to internal accelerators, demo assets, reusable solution templates, and case studies
Required Skills &
Qualifications:
Must-Have
Strong hands-on knowledge of Atlassian tools:
Jira Software, Software Collections
Jira Service Management (ITSM / ESM), Service Collection
Confluence
Solid understanding of:
ITSM / ITIL concepts
Agile & Scrum frameworks
Service request management and workflows
Experience in presales, solution consulting, or customer-facing consulting roles
Ability to translate business requirements into technical and functional solutions
Excellent communication, presentation, and stakeholder management skills
Good-to-Have
Experience with :
Jira Assets, Automation, Forms, SLAs
Exposure to Atlassian implementations
Knowledge of licensing, user tiers, and Atlassian cloud vs data center positioning
Prior experience working with an Atlassian Solution Partner
Certifications (Preferred)
Atlassian Certified Professional (ACP) – Jira / JSM
ITIL Foundation
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