Service Asset and Configuration Manager; CMDB ITOM

Position: Service Asset and Configuration Manager (CMDB ITOM)
Role -    Service Asset and Configuration Manager (CMDB ITOM)
Years of Experience -  8   to 20 years
Location -  Pune and Chennai

CMDB ITOM
Hands On in Service Now Asset and Configuration Management Module
Must-Have:
Knowledge and experience of Service Management/Operation process and its environment.
Knowledge of the ITIL framework as well as high level of IT technical competence.
Experience in CSDM & Service Mapping.
Basic knowledge of Application Lifecycle and Environments.
Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project.
Knowledge on Planning & Forecasting.
ITIL foundation, ITIL intermediate
- Service Design (SD) Planning
Good-to-Have:
Knowledge and experience of Agile / Lean / Six sigma methodologies and their application
ITIL certified
Responsibility
Govern end to end lifecycle of all Asset/CI’s
Assist the SACM process owner with process enhancements & Changes and CMDB and configuration item scope definition
Help to define and maintain CI attributes
Execute CI identification activities to coordinate and manage compliance to CI identification/registration procedures
Perform verification and audit activities to ensure that changes to the CMDB data are recorded and authorized
Maintaining of high level of correctness, completeness and compliance of Assets & CIs
Co-ordinate and deliver SACM training, best practice advice and guidance
Perform any other tasks that organization or process owner required