Job Description & How to Apply Below
Key Responsibilities
Support full transition lifecycle: discovery, solution inputs, KT planning & tracking, shadow/reverse-shadow, cutover, and hypercare.
Build and maintain Excel-based dashboards (Power Query, Power Pivot, formulas, pivots).
Maintain transition artefacts: RAID log, action tracker, change log, decisions register.
Coordinate SOPs, process maps, RACI, playbooks, runbooks, and readiness sign-offs.
Prepare executive-level PowerPoint packs; manage stakeholder cadence and communication.
Ensure documentation quality, version control, compliance, and audit readiness.
Skills & Experience
3–5 years in Transitions / Shared Services / GBS / GCC.
Advanced Excel (Power Query, Power Pivot, complex formulas) and strong PowerPoint storytelling.
Understanding of transition governance, KT frameworks, risk/issue tracking, and change control.
Experience with documentation (SOPs, workflows, KT materials).
Tools: MS 365 (Excel, PPT, Teams, SharePoint), Jira/Confluence/Smartsheet preferred;
Power BI nice-to-have.
Strong communication, analytical mindset, attention to detail, and ability to manage multiple work streams.
Preferred Qualifications
Bachelor’s degree in business/commerce/engineering.
CAPM / PRINCE2 Foundation / Agile / Scrum preferred.
Lean/Six Sigma Yellow/Green Belt is a plus.
Position Requirements
10+ Years
work experience
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