Salesforce BA; Automotive​/Manufacturing domain

Position: Salesforce BA (experience in Automotive/Manufacturing domain)
Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
Role:  Salesforce Functional (Senior Business Analyst)

Experience:

5-7+ years
Location :
Pune Balewadi (5 Days Working from Office)
Skill Details

• Must have good understanding of Salesforce Sales and Service Cloud

• Must have Automotive or Manufacturing domain experience

• Good understanding of DMS and related processes.

• Should have good understanding of Dealer management and Order management related processes.

• Should have good understanding of Salesforce, basic Salesforce Admin knowledge and its capabilities

• Must have experience of requirement analysis and detailing, fit-gap analysis, functional design documentation

• Must have experience in testing functionalities as per requirement

• Must have experience in conducting UAT with business users and trainings

• Should have good understanding of Sales and Service management process

• Should be able to leads or conducts requirements management activities, ensuring that the impact of changes are well understood and approved by the appropriate stakeholders

• Should be able to leads or conducts solution assessment and validation to ensure that functional and technical specifications meet the identified business needs

• Should have good communication skill.