Client Account Manager – Pharma Intelligence

Position: Client Account Manager – Pharma Competitive Intelligence
Location
India (Remote / Hybrid) | Supporting Global (US & EU) Clients

Company
Anervea.

AI

About Anervea & Alfa Kinetic
Anervea is an AI-native pharma intelligence company building next-generation platforms for Competitive Intelligence, Commercial Analytics, and Real-World Evidence–driven decision-making.

Alfa Kinetic is Anervea’s flagship Competitive Intelligence platform used by global pharma and biotech companies across oncology, rare diseases, neurology, and specialty therapeutics. It acts as a single source of truth for competitor tracking, pipeline intelligence, clinical trials, conferences, KOL activity, and AI-generated CI insights.

We are looking for a Client Account Manager – Competitive Intelligence to own client relationships and ensure Alfa Kinetic delivers continuous, high-impact value to our key global accounts.

Role Overview
The Client Account Manager will act as the primary interface between Anervea and Alfa Kinetic clients, ensuring platform adoption, insight quality, and strategic alignment with client CI and commercial teams.

This role sits at the intersection of pharma CI, analytics, client success, and product thinking—ideal for someone who understands how competitive intelligence is actually used inside pharma organizations.

Key Responsibilities

1. Client Ownership & Relationship Management
Own day-to-day relationships with assigned Alfa Kinetic clients (Global CI, Strategy, Marketing, BD teams)
Act as the single point of contact for platform usage, insights, requests, and escalations
Build long-term trusted-advisor relationships with client stakeholders

2. Competitive Intelligence Delivery & Insight Management
Understand each client’s therapy area, competitive landscape, and strategic priorities
Ensure timely delivery of CI outputs including:
Competitor monitoring & alerts
Pipeline and trial intelligence
Conference and KOL tracking
AI-generated CI reports (PPT/PDF)
Proactively surface “so-what” insights, not just data

3. Platform Adoption & Value Realization
Drive strong adoption of Alfa Kinetic across client teams
Conduct onboarding, training sessions, and periodic value reviews
Translate client feedback into clear improvement ideas for product teams

4. Cross-Functional Coordination
Work closely with:
CI Analysts & Content Teams
Product & Engineering teams
Commercial & Leadership teams
Convert client needs into structured internal briefs and execution plans

5. Growth & Expansion Support
Identify upsell and cross-sell opportunities (new therapy areas, new modules, custom CI)
Support renewals with clear articulation of delivered value and ROI
Assist commercial teams with account intelligence and expansion strategies

Required Qualifications & Experience
4–8 years of experience in:
Competitive Intelligence
Pharma consulting
Market research / strategy
Client success or account management in life sciences
Strong understanding of:
Pharma pipelines & clinical trials
Global competitive intelligence workflows
Oncology / specialty / rare disease markets (preferred)
Experience working with global clients (US/EU) is a strong plus

Key Skills & Attributes
Strong stakeholder communication & executive presence
Ability to translate complex data into strategic narratives
Highly organized, detail-oriented, and ownership-driven
Comfortable working with AI-powered platforms and analytics tools
Ability to balance multiple clients and priorities in a fast-growing environment
Founder-mindset: proactive, accountable, and solution-oriented

Why Join Anervea
Work with cutting-edge AI-driven CI platforms used by global pharma leaders
Direct exposure to senior CI, strategy, and commercial leaders worldwide
Opportunity to shape how competitive intelligence is delivered in the AI era
High ownership, fast learning, and strong growth trajectory