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Job Description & How to Apply Below
ZIAHO is a growing premium bean-to-bar chocolate manufacturer focused on small-batch excellence, process discipline, and consistent quality. We control the full manufacturing cycle—from cocoa bean sourcing to finished chocolate—and are now strengthening our factory leadership as we scale.
We’re looking for an experienced, hands-on Factory Head who can run a clean, efficient, and predictable production operation.
ROLE OVERVIEW
You will own end-to-end factory operations, with direct responsibility for production output, quality consistency, people management, and operational efficiency. This is a leadership role for someone who is comfortable on the shop floor and confident running a small but serious manufacturing setup.
KEY RESPONSIBILITIES
• End-to-end bean-to-bar production: roasting, refining, conching, tempering, moulding, packaging, and dispatch
• Production planning and execution (daily / weekly / monthly) aligned with demand
• Maintaining batch-to-batch quality consistency across SKUs
• Implementing and enforcing food safety, GMP, and SOPs (HACCP / FSSC-aligned)
• Leading, training, and managing factory staff and machine operators
• Preventive maintenance planning and minimising machine downtime
• Driving process improvements, yield optimisation, and waste reduction
• Supporting product trials and scale-up of new formulations
• Production plan adherence:
• Yield & wastage control: continuous improvement quarter-on-quarter
WHO THIS ROLE IS FOR
• 3+ years of hands-on experience in chocolate, confectionery, or closely related food manufacturing
• Strong working knowledge of chocolate processing and plant operations
• Prior responsibility for people, machines, and quality
• Comfortable in a small, owner-driven manufacturing environment with high accountability
• Willing to lead from the shop floor, not from a desk
WHAT WE OFFER
• Competitive compensation aligned with experience
• Food and accommodation support
• A chance to build and run a premium manufacturing operation with real ownership
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