Food Service Worker

ob role:  Food server/steward

Location:

Lonavala, Gokarna
Department:  Hotel/restaurant operations
Job experience:  2+ years

Job brief

A food server/steward shall be responsible for greeting, meeting, serving and servicing guests at company's F&B cafes operating under each backpacker hostel. He/she shall be entrusted to effectively manage a 80-100 cover restaurant overseeing multiple facets of F&B service as per company's standard operating procedures.

Job responsibilities

Greeting and welcoming guests courteously upon their arrival in the cafes
Escorting guests to their tables and helping them scan company's QR based menus
Enabling guests to order food & beverage seamlessly by helping them with menu
Ensuring timely food servicing and by attending to their needs and requests
Maintaining cleanliness and tidiness of dining areas
Collaborating with kitchen staff to ensure timely delivery of orders
Up-selling and promoting specials offers
Handling customer grievances and resolving complaints professionally
Adhering to food safety and hygiene standards at all times

Qualifications

Diploma in hotel management or relevant course in hospitality
Min. 2 years of experience in a hotel, hostel, guest house, restaurant, cafes, QSR, etc.
Extensive operational knowledge of hotel F&B operations
Outstanding communication, interpersonal & time-management skills
Flexible to relocate anywhere in northern India
High attention to detail