Software Development Manager

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are currently seeking a Software Development Manager to join our Engineering team. This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum once per week on one of our Anchor Days.

At Clio we strive to be both human and high performing. For Development Managers this means supporting and growing your people, strong execution as a team and as a triad (Designer + Product + Development Manager leadership group), and building solid technical solutions.

Our development managers are highly technical and hands on, often coding, designing, and reviewing alongside their team. They coach and build their teams to be both strong technically and strong team members. They create a safe and productive environment for all Clions.

The Software Development Manager for our Payments Enablement team will be responsible for building a new team from the ground up, with the goal of driving higher enablement and activation rates for our existing Clio Payments product.

As manager for this team, you’ll be joining an ever evolving and fast growing domain, helping law firms take their business to the next level.

Since we launched Clio Payments three years ago, we have seen tremendous growth. Customers have given very positive feedback on the streamlined billing and payments solution we offer to help them manage their finances and make it easy to collect payments. We see tangible benefits lawyers get when using Clio Payments, and that is why it is important to drive higher customer adoption which will in turn help more law firms succeed by improving their collection rate.

• You remain deeply hands on, and can step in on production level, high technical impact work when needed.
• Working with your team on designing the technical solutions.
• Giving great feedback on code reviews, architecture documents, and more to help support team members make good technical decisions for their projects.
• Actively participating as a contributor to the project, either through extensive code reviews, or shipping code.
• Having a 1:1 meeting with your direct reports to make sure they are supported in their career growth and development goals.
• Actively participating in hiring to grow the engineering team at Clio.
• Reviewing code contributed by members from your team or other Clio developers reaching out to you for your experience with a given technology or pattern.

• Demonstrated success in people leadership in software development, particularly with large‑scale SaaS products.
• A strong background in hands‑on software development.
• Leverages AI to improve developer velocity.
• Diverse base of knowledge that allows you to help your team solve complex technical problems.
• The ability to describe successful projects you worked on, as well as a collection of lessons learned from failed projects.
• Demonstrated ability to hire the best and brightest engineers in a fast‑paced job market—and to coach, develop, and retain engineering talent.
• You are equally energized by both your own technical work and by contributing to the career growth of your team.
• You have strong opinions that are weakly held, and foster that same attitude in others.
• You believe in providing honest, actionable feedback to your team, and encourage your team to reciprocate.
• You devise roadmaps to guide your team, but aren't beholden to them—you easily adapt to a constantly changing world.

• A philosophy on what makes for great software development teams.
• Experience with CRM products at scale.
• Experience with Ruby on Rails.

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture.