Documentation Specialist

• Coordinate the review, issuance, distribution, revision, and maintenance of controlled Operations and FSQA documentation.
• Maintain document control processes to help ensure documents are current, accurate, properly approved, and readily accessible to appropriate personnel.
• Support internal, customer, regulatory, and third-party audits by organizing, retrieving, and providing controlled documentation and records.
• Identify and implement improvements to documentation processes that make documents and records easier to create, locate, understand, use, and maintain.
• Assign and track monthly Good Manufacturing Practices (GMP) audits and monitor completion.
• Document GMP audit findings and failures on the appropriate action-item tracker and assist with monitoring corrective actions through completion and closeout.
• Partner with Maintenance, Operations, FSQA, and other departments as needed to follow up on outstanding audit findings and corrective actions.
• Assist with export documentation, traceability exercises, and documentation requests.
• Assist with reporting and tracking related to document control, audits, corrective actions, GMP compliance, and other FSQA or compliance metrics.
• Train employees on document control procedures, good documentation practices, and applicable documentation requirements.
• Maintain documentation and records in accordance with established retention, document control, and recordkeeping requirements.
• Assist the FSQA team with additional documentation, compliance, and administrative activities as needed.
• Must be able to work in and regularly enter production areas, including both cold and warm environments, as required to perform job duties. Must follow all applicable Good Manufacturing Practices (GMPs), food safety requirements, and facility policies, including wearing required personal protective equipment (PPE) and adhering to established hygiene and safety procedures.
• Perform other duties as assigned.

• A minimum of a high school diploma or GED equivalency is normally required.
• An Associate’s degree in Quality or related field is preferred.

• Previous experience in document control, quality assurance, food safety, manufacturing, administrative support, or a related field preferred.
• Experience maintaining controlled documents, records, or other compliance-related documentation preferred.
• Experience supporting audits, corrective action tracking, or compliance activities preferred.
• Experience using an electronic document management system (EDMS), quality management system (QMS), SharePoint, or comparable document management platform preferred.

• Strong written communication, proofreading, editing, and document-formatting skills.
• Excellent attention to detail with strong organizational, recordkeeping, and follow-through skills.
• Ability to review and interpret detailed information and communicate it clearly and accurately to different audiences.
• Proficiency with Microsoft Word, Excel, Outlook, and document collaboration or storage platforms.
• Ability to work independently, manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
• Ability to collaborate effectively with employees and leaders across multiple departments.
• Ability to maintain confidential and sensitive business information appropriately.
• Knowledge of document control principles, records retention, audit support, and good documentation practices preferred.
• Familiarity with food safety, quality, GMP, or manufacturing documentation requirements preferred.

Must possess strong written, verbal, and interpersonal communication skills. Must have the ability to read, interpret, and communicate information contained in policies, procedures, work instructions, specifications, audit documentation, and other quality and food safety records. Must possess strong proofreading and editing skills with the ability to communicate information clearly and accurately. Must be able to effectively communicate and collaborate with partners across multiple departments and levels of the organization.

Must possess strong computer proficiency in a Windows environment, including Microsoft Word, Excel, and Outlook. Must be able to create, edit, format, organize, maintain, and retrieve electronic documents and records. Experience with electronic document management systems, quality management systems, SharePoint, or related manufacturing software systems is…