Customer Delivery Driver - Midsomer Norton Superstore

Customer Delivery Driver – Midsomer Norton Superstore

4 days ago Be among the first 25 applicants

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

We offer a minimum of 16 guaranteed hours each week, with a flexible part‑time option of a minimum of 12 hours.

Mon 17:30 – 23:00, Wed 09:00 – 19:00, Sat 13:00 – 23:00. We schedule your contracted hours within these windows and give 3 weeks' notice of shift dates.

Customers are at the heart of everything we do. As the face of Tesco on the road, you will deliver customer shopping trips across the region, interacting with customers daily. The role is hands‑on, physical and varies each shift. You will be your own boss during deliveries but supported by Managers and colleagues at base.

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Request flexible working from day one.
• 10% off and 15% at payday weekends – save up to £2,000 a year with your Colleague Clubcard.
• Access to free wellbeing services.
• Life cover of five times your pay and pension match up to 7.5%.
• Uniform provided.
• Colleague networks for support.

Our vision at Tesco is to become every customer's favourite way to shop, delivering more than transactions. We aim to serve customers, communities and the planet better every day, acting responsibly and sustainably.

We are proud to have been accredited Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. For further information on accessibility support, .

We will only recruit individuals who have passed the school leaver’s age. Candidates over 18 are accepted if the role involves working before 6:15 am or after 9:45 pm or in certain areas such as the warehouse or driving.