Sr. UX Researcher

Description We are seeking a Senior UX Researcher to help shape the future of AI-powered technology solutions. This role will focus on innovative AI-driven products that help professionals conduct research, create content, analyze information, and complete complex workflows more efficiently and confidently.

As a Senior UX Researcher, you will generate insights that guide product strategy, experience design, and innovation across AI-powered products. You will partner closely with Product, Design, Engineering, and Business stakeholders to uncover customer needs, evaluate experiences, and identify opportunities that improve user outcomes.

You'll join a growing research team and have the opportunity to make a meaningful impact, gain visibility across the organization, and take significant ownership of your work. This is an ideal opportunity for a researcher who thrives in a collaborative environment while independently driving initiatives from start to finish.

What You'll DoOwn Research from Intake to Impact Partner with stakeholders to identify research needs and define key business questions.

Translate stakeholder goals into actionable research plans.

Design and execute end-to-end research studies independently.

Manage all phases of research, from planning through presentation and recommendations.

Conduct Mixed-Methods Research Write, launch, and analyze surveys using tools such as Qualtrics.

Conduct one-on-one interviews with customers and end users.

Lead focus groups, usability studies, concept testing, and exploratory research initiatives.

Integrate qualitative and quantitative findings to develop a comprehensive understanding of user needs.

Drive Product Strategy Through Insights Identify emerging trends, behaviors, workflows, and unmet needs.

Synthesize complex and ambiguous information into meaningful narratives.

Deliver actionable recommendations that influence product roadmaps and experience design decisions.

Help teams understand factors that drive adoption, trust, and usability of emerging technologies.

Research AI-Powered Experiences Support core research initiatives related to AI-enabled products and solutions.

Evaluate how users interact with generative AI and AI-assisted workflows.

Help shape experiences that improve productivity, confidence, and quality of work.

Generate insights that inform future product capabilities and workflow innovations.

Contribute to Research Excellence Learn and apply established research standards and best practices.

Participate in peer reviews and collaborative critique sessions.

Share emerging methodologies, tools, and innovative approaches.

Mentor less experienced researchers and contribute to team development when appropriate.

Required SkillsUX Research User Research Qualitative Research Quantitative Research Research & Development Usability Research User Experience Research Artificial Intelligence Qualtrics Generative  Research Evaluative Research Discovery Research Human-Computer Interaction (HCI)
Human Factors

Required Qualifications 5+ years of UX Research experience (or equivalent depth of experience)
Demonstrated ownership of end-to-end research initiatives

Strong qualitative and quantitative research capabilities

Portfolio showcasing research process, methodological rigor, and business impact

Excellent communication, synthesis, and presentation skills

Ability to work independently in fast-paced product environments

Proven success collaborating with cross-functional teams

Preferred Qualifications Background in Sociology, Psychology, Anthropology, Human-Computer Interaction (HCI), Human Factors, or related social science disciplines

Experience researching professional, regulated, or highly specialized user groups

Experience supporting AI, machine learning, or data-driven product experiences

Experience mentoring researchers or contributing to research operations

Job Type & Location This is a Contract to Hire position based out of Raleigh, NC.Pay and Benefits The pay range for this position is $55.00 - $70.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for…