Receptionist​/administrator

Working within our busy village surgery as part of our receptionist/administration team providing essential support to our clinicians and services to our diverse patient population.

As the first point of contact for patients and other services the ideal candidate will be the will be enthusiastic and empathetic to the patients needs and the needs of the surgery. IT literate and being able use Microsoft applications. EMIS web experience is a advantage but not essential as training will be provided.

Minster is a large village with a rural population with the surgery at the centre. Minster surgery is a partnership of 5 GPs, working along side a diverse team of nurses, clinical pharmacists and HCAs. Minster is part of the CAREkent PCN and works closely with 5 other likeminded practices.

Receptionist duties include answering phones, emails, making referrals, scanning, making appointments, prescriptions.

• GCSE or equivalent at C or above in maths and English
• A levels or equivalent.

• IT experience with all Microsoft essential
• Experience in customer service
• Working in primary care GP practice
• EMIS Webb and docman
• Good interpersonal and communication skills,
• Team player with the ability to decision make.
• Work within own capacities but be willing to learn new skills.
• Awareness of confidentiality and GDPR

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.